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Newbie Hub: All Things Newbies Links

User Profile: Heather225
Heather225 November 7th, 2025
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Hi, and welcome to 7 Cups! Here are some quick reference links for commonly asked questions!

📝 Handy-dandy resources to bookmark:

7 Cups: The Basics (Google Doc) - Introductory document/overview of 7 Cups features

Member Welcome Pack (Google Doc) - Extensive guide on everything you need to know to navigate the platform and community.

Quick Start Guide To Your First Week + A Checklist!

The 7 Cups Help Center - for FAQs and to submit reports


👋 Things you can engage with!
The Official Welcome Thread - Introduce yourself in the forum!

The Welcome Lounge (for Newbies who have been on the site less than 30 days) - Introduce yourself in the room!

7 Cups Links Library: What Are You Looking For (AMA Thread)

Browse Listeners - Our listener directory!

The Academy - Free courses on building in-demand skills like active listening, leadership, and content marketing! Taking these courses also helps you better understand our platform and give back to our community!

Volunteering on 7 Cups - You can volunteer with us! See our spreadsheet of all the domains and roles you could get involved in!


❓ How to do this or that:
How to unlock more group rooms

How 7 Cups handles crisis situations 




I hope this helps you out! If you have any questions, reply below! Happy Cupsing!


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User Profile: Amanda84
Amanda84 November 7th, 2025

@Heather225

You are such a welcoming breath of fresh air 💜💕

User Profile: Magicpawsoffuture
Magicpawsoffuture November 8th, 2025

@Heather225

thanks so much to providing this links to newbies

User Profile: daydreammemories
daydreammemories November 8th, 2025

@Heather225

Thanks for the post! It's a very good one. 

User Profile: friendlyLight1447
friendlyLight1447 November 8th, 2025

@Heather225

Brilliant 👏 thanks ☺️

User Profile: TovaCares76
TovaCares76 November 10th, 2025

@Heather225

Thank you so much! 

1 reply
User Profile: Heather225
Heather225 OP November 10th, 2025

@SelfCareMatters

my pleasure!

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User Profile: CosmicMelody
CosmicMelody November 11th, 2025

@Heather225

Thankies!! It's soo helpful!❤️🌸

1 reply
User Profile: Amanda84
Amanda84 November 12th, 2025

@CosmicMelody

🤗

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User Profile: ScarletWitch80
ScarletWitch80 November 27th, 2025

Thanks! 😊

User Profile: PressContinue
PressContinue December 7th, 2025

@Heather225

I recently introduced somen to 7Cups, and she tried using the Teen Community Chat, and it popped up the phone number thing, to send her a code, but every time she typed her phone number in, it said that it didn't send a code, does anyone know why that's happening?

4 replies
User Profile: Heather225
Heather225 OP December 8th, 2025

@PressContinue

Hello! That sounds like a technical issue. Ask her to contact our Help Desk using this link: https://help.7cups.com/hc/en-us/requests/new/


3 replies
User Profile: PressContinue
PressContinue December 8th, 2025

@Heather225

Thank you! :)

2 replies
User Profile: Heather225
Heather225 OP December 8th, 2025

@PressContinue

of course. love your name by the way!

1 reply
User Profile: PressContinue
PressContinue December 8th, 2025

@Heather225

Thank you so much! 

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User Profile: addtwd
addtwd December 8th, 2025

@Heather225

This is so helpful H, especially for the newbies (:

User Profile: curiousbookishness
curiousbookishness December 9th, 2025

@Heather225 hey can't end the chat with listner .why is that?


3 replies
User Profile: Heather225
Heather225 OP December 10th, 2025

@curiousbookishness

Hi! Do you see the ... dots on the upper right side of your chat window? If you click that you'll see the option to End Chat. Let me know if you're not seeing it.

2 replies
User Profile: curiousbookishness
curiousbookishness December 10th, 2025

@Heather225 well, it works now, thanks.it didnt worked earlier 🥰

1 reply
User Profile: AffyAvo
AffyAvo December 10th, 2025

@curiousbookishness It’s pretty typical for the heading of a chat to disappear after a while during the chat. I think this is so it's less cluttered while in a conversation. 

You can refresh, or go elsewhere on 7cups and then reopen the chat in it should reappear.

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