(Archived/Outdated) Introducing: Community Moderator of the Month

Note: This initiative is no longer active. If you'd like to shoutout to a Community Mod, you can use this form!

Hello everyone, I hope you are all doing well.

I am excited to announce the Community Moderator of the Month. The idea was brought by @VictoriaLove7 who put a lot of effort into its structure. She is also working with Group Support Ambassador @BrilliantTurtle89 to develop an appreciation and recognition initiative for our Community centered and Global moderators.

Purpose: The purpose of the Community Moderator of the Month Program is to recognize community moderators who have performed their duties in an exceptional manner by exemplifying outstanding service through their work and exhibiting a supportive and firm attitude.

I) Attitude and Commitment

• Demonstrates skills in maintaining a supportive and safe atmosphere in group chats that they manage
• Demonstrate the willingness to remind users to use chat rooms/support rooms appropriately. For example, MCR for light-hearted chats, Support rooms for support purpose only, Sharing Circle Room for structured sharing time.
• Perform duties diligently
• Be present in support rooms during their shift to maintain safe atmosphere
• Consistently dependable to mod-related emergencies

II) Interpersonal Skills

• Displays a helpful, cooperative attitude toward volunteers
• Uses the elective listening skills

III) Work Performance

• Knowledgeable of Cups rules and guidelines
• Responsiveness to pm that are related to room safety and emergency
• Willingness to take action and be firm towards users who potentially create conflicts
• Intuitive skills to judge a situation in support rooms
• Takes initiative to maintain a supportive state in our group chats

IV) Personal Traits

• Maintains a professional demeanor in communicating in group chats
• Conscientious, honest, hard-working
• Integrity on the job

Criteria:

Nominees will be selected on a point system. Each criteria standard has a point value (as denoted above).

Who can nominate?

• Users (members and listeners) who have been active in Cups for at least 3 months can nominate a community moderator by filling out and submitting a nomination form.
• Users should have had no behavior reports in the past 3 months.
  

Where can we get the form?

Click here to save/ bookmark the form

What the Nominators (Users of Cups) Should Do to Nominate a Community Moderator?

• Nominators should keep in mind the criteria and write the nomination accordingly.
• When asked why a community moderator is deserving of the award, elaborate on your response and give specific examples.
• Give thorough descriptions in words of how the community moderator met each of the criteria.

Nomination Evaluation

• All the submissions will be reviewed monthly to decide on Community Mod of the Month.
• Each nomination will be graded according to the previously-stated criteria and the points tallied to determine the nominee’s overall score.
• The highest-scoring nominee will be considered for the award.
• One of the key points in evaluating the nominee is the thorough description in the form of statements/arguments from the nominator(s) (see part “B. What should nominators do to nominate a community moderator” point #2 and #3)
• The same moderator will not be nominated for consecutive 3 months.

Selection of the Recipient of Community Moderator of the Month

Once the selection has been finalized, the community moderator will receive a certificate and a badge on their profile.

All thoughts and feedback are welcomed and much appreciated. Thank you for being with us.