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Heather225 profile picture
Welcome to 7 Cups! Introduce yourself here!!
by Heather225
Last post
 10 hours ago
...See more Welcome to our community! We're excited to meet you! Please introduce yourself below. * Some questions you could consider answering in your intro: * What brought you to us? * What do you hope to find here? * What are your goals for being part of the community? * (Listeners) Why did you sign up to listen? Feel free to ask questions about the platform if you have any, and someone will tag you with an answer! Afterward, be sure to check out and bookmark our welcome pack for everything you need to know starting: * Members [https://docs.google.com/document/d/1M53Nm5-pbtxx2_jKfXYgYzo3NgXxjNfMwfzVSRC1rZg/] * Listeners [https://docs.google.com/document/d/1J0P_a463RsOkBFmgE4hqMUPCyqD98MCZO_r8PAb4ERs/edit?tab=t.0#heading=h.6zoipvarg5nu] We've got vibrant 24/7 group chats too! * Drop into the Welcome Lounge [https://www.7cups.com/chat/?c=2_f395c98453a717bbF6hCCUHAA-EWeyBTXj35lA] to meet other newbies! * The Sharing Circle is open for support to adult members. Drop in HERE [https://www.7cups.com/chat/?c=lmJndHyWk5edlLBlWVrCnQ!!] to share what's on your mind. * If you are a listener, visit the Listener Support Room [https://www.7cups.com/chat/?c=2_2b554a18cf379d85bN8W7-fzi03rI51eauafmg] (aka the LSR) to ask questions!
LeoLuje profile picture
Welcome Committee - Listeners
by LeoLuje
Last post
 August 18th
...See more Welcome Committee - Listeners Hey everyone! I hope you are doing well!  I'm happy to share that the Welcome Committee - Listeners is being officially launched! Mission Starting out on 7 Cups as a new listener can feel overwhelming. From accepting your first chat to exploring different rooms and learning resources, there is a lot to do and see! That's why the Welcome Committee will be here to support new listeners through this journey. Our goal is to help new listeners feel confident using the platform within their first month and to reduce confusion around features, expectations, and where to find help. How does it work? Team members will reach out to new listeners to welcome them and ask if they have any questions, following up a few days after the initial contact. We may not be able to reach out to all new listeners, so if we missed you, feel free to contact a team member directly or reach out to a mentor [https://www.7cups.com/listener/training/mentors/]. How can I join? We would love to have you on the team! The requirements are the following: * Verified listener * 100+ chats completed * 4.5-star rating or above * At least 5 reviews * Listener level: Apprentice or higher (6,881+ cheers) Team members have a quota of 20 initial outreaches and 20 follow-ups per month. If you meet the requirements, feel free to read the guide [https://tinyurl.com/7CupsWCL-TeamPMguide] to get an idea of how it works and apply here [https://tinyurl.com/WCLApplicationForm]! If you have any questions, feel free to reply to this post or message me! Thank you to @AnnaSilverberg and @Heather225 for the idea and support!
Heather225 profile picture
Calling All Verified Listeners: Help Wanted on the 7 Cups Welcome Committee!
by Heather225
Last post
 July 25th
...See more The hardest part of the journey is sometimes the beginning, and this is especially true of our newbies. We as a community have the power and ability to ensure they get properly oriented and supported so that their journey is smooth. I have been actively contacting newbies over the past couple of months and the results have been inspiring. Roughly 80% of those I sent a personal message responded to me and very appreciatively! That's a really big deal because those people have a much higher chance of being retained (retained = staying on 7 Cups). But I need help! So it's with great excitement, that I announce the revamped relaunch of the Welcome Committee! Through this initiative, we can meet our newcomers at the start with a friendly welcome (think hospitality, a greeter, etc.). We will also provide guidance and resources they need to navigate their first steps. The tasks are simple. PMing brand new members, saying hi, giving resources, answering their questions, and sending follow-up PMs to make sure their transition is complete. There are two sides of the Welcome Committee: one to serve members and one to serve listeners. 1. To qualify to join the Member Welcome Committee, here are the requirements: * You must be a Verified Listener (find out how to get verified here) [https://www.7cups.com/forum/listenerjourney/ListenerVerificationProject_1839/GetVerifiedon7Cups_290064/] * No behavior reports (BPS) within 3 months * Comfortable PMing * Google Sheets skills – Basic knowledge of managing data in Google Sheets is necessary. Note: The team uses spreadsheets to copy/paste names and log PMs so you'll need access to a computer/laptop device. This work can't be done via phone. We apologize for the inconvenience * Maintenance criteria: 1-2 hours a month to dedicate to this project ✅ Apply here! [https://docs.google.com/forms/d/e/1FAIpQLSdye3w6JNdBiU4gNfilMGSxEfnqXXsQb-lR_xTvJmGD3GHKiA/viewform] 2. To qualify to join the Listener Welcome Committee, here are the requirements: * Verified listener * 100+ chats completed * 4.5-star rating or above * At least 5 reviews * Listener level: Apprentice or higher (6,881+ cheers) If listener support is your thing, find out more about the requirements on the team's promo post [https://www.7cups.com/forum/welcome/TheWelcomeCommitteeTeam_2670/WelcomeCommitteeListeners_374511/]. ✅ Apply  [https://tinyurl.com/WCLApplicationForm]here [https://tinyurl.com/WCLApplicationForm]! [https://tinyurl.com/WCLApplicationForm] ------------------------- You can make a huge difference in our community's growth by joining us. Help us extend our reach and support our precious new folks!
KIMSLILSIS59 profile picture
I'm a mess and can't seem to learn how to navigate here.
by KIMSLILSIS59
Last post
 August 7th
...See more How do I get to a listener? 
Magicpawsoffuture profile picture
Forum question
by Magicpawsoffuture
Last post
 August 2nd
...See more  I just happen to look at one  of my forum posts i made and saw change I never noticed before. there is a check mark  by  name is forms. Is that new ?  What does it mean?
Joyfulflowers profile picture
Where do I find
by Joyfulflowers
Last post
 July 29th
...See more Where do I find  The. Post with listener state they are accepting. New members
Magicpawsoffuture profile picture
Where to post
by Magicpawsoffuture
Last post
 July 22nd
...See more Small question what section of forums do I post a post on topic of heat sensitivity
KariMay profile picture
Tech help.
by KariMay
Last post
 July 19th
...See more I’m not sure if this is where I put this but I’m new here and downloaded the app. Every time I’ve tried posting on the app though , it would freeze and I would have to close out of the app. The post never gets posted. I’m more comfortable using the app than the website because I’m more on my phone than the computer and the app looks more streamlined than using the website on my phone. I’m on the IOS app and I have an iPhone 14 Pro. Anyone know what I can do? 
Heather225 profile picture
Essential 7 Cups Guides: The Basics & Listener Quick Guide!
by Heather225
Last post
 July 10th
...See more Hi everyone! 👋 I wanted to share two fundamentally helpful guides with the community. Whether you're brand new to 7 Cups, a returning member, or a dedicated Listener, these documents are fantastic resources to help you navigate the platform and understand the support available here. Here is a brief intro to what you'll find in both: 7 Cups The Basics: [https://docs.google.com/document/d/1M53Nm5-pbtxx2_jKfXYgYzo3NgXxjNfMwfzVSRC1rZg/edit?tab=t.0]This is the perfect starting point for anyone using the platform. It covers everything 7 Cups has to offer, from connecting with volunteer listeners and licensed therapists to navigating our community forums, group chats, and self-help tools. It also gives you a step-by-step on how to connect with these resources and outlines our community safety guidelines. 7 Cups Listener Quick Guide: [https://docs.google.com/document/d/1J0P_a463RsOkBFmgE4hqMUPCyqD98MCZO_r8PAb4ERs/edit?tab=t.0#heading=h.6zoipvarg5nu]  [https://docs.google.com/document/d/1J0P_a463RsOkBFmgE4hqMUPCyqD98MCZO_r8PAb4ERs/edit?tab=t.0#heading=h.6zoipvarg5nu]wonderful volunteer Listeners! It serves as a quick manual on your role—focusing on active listening, empathy, and validation, while reminding us of important rules like not giving advice or handling crises. It includes helpful tips for starting and ending chats, setting healthy boundaries, and practicing self-care. A quick favor to ask of our regulars: Please bookmark these guides and share them with new people you see across the community. Much of 7 Cups is word of mouth, so I'd appreciate your help spreading this knowledge! Thank you all for looking out for one another! 💙
Magicpawsoffuture profile picture
New chat ing thing
by Magicpawsoffuture
Last post
 July 2nd
...See more I have not seen the pop come up yet even if the chat is over 30 messages.  Is. This normal?  Is it just members see it or is it also listeners? so confused here
adequatelyInadequate profile picture
What are badges for?
by adequatelyInadequate
Last post
 June 9th
...See more Sorry, I know this might seem silly, I just keep getting the notifications saying that I’ve earned one badge or another and I just ...?
NityaSpiritualHealer profile picture
Share your link to earn rewards & help us to support more people
by NityaSpiritualHealer
Last post
 June 8th
...See more Hey, I got to see my profile link mentioned in my profile here and it says, "Share your link to earn rewards & help us to support more people". What kind of rewards are we mentioning here? Thanks
Magicpawsoffuture profile picture
Reporting ads question.
by Magicpawsoffuture
Last post
 June 8th
...See more  The ads seem to be  a lot better but I still seeing this one add that can be triggering for some because of weight numbers. I already report it once before. Should I keep reporting. this one ad
Heather225 profile picture
How to switch between your member and listener accounts!
by Heather225
Last post
 May 29th
...See more For those who do not know, we have a convenient feature that lets you switch between accounts if your email and password match. You can check by clicking your profile picture and selecting Switch Account from the dropdown. * If you change your password on one account, it does not automatically change on the other, so if you want to see the choose account option, you have to log in to the other account and change its password to match. Once they match, the choose option will come back at login. * Another solution is to use password reset which will reset the password to match on all accounts / https://www.7cups.com/forgotPassword.php [https://www.7cups.com/forgotPassword.php)] Hope this information is useful!!
Magicpawsoffuture profile picture
Load old messages buttom
by Magicpawsoffuture
Last post
 May 19th
...See more 1 how far back is message kept when click on load old messages In button in both pm chats and they group room chats

Newbie Hub

Welcome to the Newbie Hub! This is a space for newbies to learn, ask and get involved in the community. A safe and inclusive space to help settle you in on your new 7 Cups journey. You can check out our introduction video here!


What are the different forum topics for the Newbie Hub?

7 Cups of Tea Mission & Core Values: Find information about our mission here!

7Cups Wellness Initiatives: A place for all of our wellness initiatives.

Community Guidelines and Protocol: Want to review our guidelines and protocols? View them here!

Icebreakers: Settle in by breaking some ice.

Our Vision for a Better World: Review our vision here.

Questions & Information about using 7 Cups: Got a question? We have an answer!

Resources at 7 Cups to Help You: Need some resources to help you on your 7 Cups journey? View them here.

Support Room 24/7 Project: All information relating to the support chat room.

Welcome & Introductions to 7 Cups!: Introduce yourself as a new 7 Cups user here!


How can I help?

You can help us by simply responding to threads and sharing your story (if you're comfortable). Check-in with us, join a discussion, or start one! Alternatively, you can join us as a Forum Leader. Check out this thread for more information.


Helpful Threads

Members Introduction Thread: Members, introduce yourselves to 7 Cups here!

Listeners Introduction Thread: Listeners, introduce yourselves to 7 Cups here!

Member Welcome Pack: Members, find relevant resources and how-to guides here!

Listener Welcome Pack: Listeners, find relevant resources and how-to guides here!


Newbie Hub FAQ

Q: Are there any sub-community-specific guidelines that we need to adhere to?

A: You can find Sub-community-specific guidelines below, which you should follow in addition to the general forum guidelines.


Q: Are there any Newbie Hub chat rooms?

A: Yes! You can find a list of the chat rooms here.


Help! I still have a question! 

If you need help, feel free to contact a community leader or post here, and someone will contact you.

Community Guidelines


★  Make yourself at home.

★  Do not hesitate to ask questions or reach out for help and support.

★  Always remember, you're not alone.
 

Read the 7 Cups Guidelines
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