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How do I overcome the fear of cashiers?

163 Answers
Last Updated: 04/23/2022 at 2:09pm
1 Tip to Feel Better
United Kingdom
Moderated by

Tara Davis, Doctorate in Counselling Psychology

Psychologist

I have worked successfully with a wide range of difficulties. Nothing is more important than developing a warm, compassionate relationship with someone you can trust

Top Rated Answers
keirashepherd123
May 9th, 2021 12:46pm
coming from a cashier I love and respect every customer I come into contact with. I used to have extremely bad social anxiety so I understand the fear of us. I promise you, we probably will not remember you are we are busy scanning your items and waiting for our break or the end of the day. I am way more worried about what you are thinking of me and worrying about in case I mess something up and charge you wrong to be worrying about you. It is our job to help you and serve you. Do not be afraid to ask us something as that is what we are there for!
Anonymous
August 12th, 2021 8:30am
Identify the worst that could happen. You could bungle up your order and feel a little embarrassed and then? Nothing bad would happen as a result. Cashiers are people too and they understand someone people are nervous. Most of them won't pressure you or be mean when you tell them your order nervously or slowly. Additionally, planning what you say ahead can help the anxiety. As long as you don't take longer than 2-5 minutes, doing so can be helpful. Do this preferably while you're lining and just waiting to be called. Don't over complicate it. You got this, friend.
sourpatchsnail
August 15th, 2021 1:07am
Hey there! Cashiers are human too! I 100% understand where you're coming from. As a person with a lot of anxiety (especially socially), those types of situations can be difficult sometimes. Especially when my grandma used to send me to the grocery with a freezer bag full of coins, haha! I always just try to keep in mind that they just want to do their jobs. If they look annoyed, it's not at you! Maybe they didn't sleep well, or are just not feeling the best. As the costumer, simply buying the store's items doesn't create any problems for them. I've met a lot of people too, who say that they never even look at what customers are buying (if that's what you're worried about). They just want to get everything ringed up and done so you can be on your way. And it's alright to give yourself a break sometimes. I still use self-checkouts (if possible) when I'm having a particularly rough day. Best of luck!
WhiteRoses25
September 23rd, 2021 10:21am
You overcome the fear of cashiers by knowing you have a list and price of things correct and enough money to pay for your groceries. You never panic and always walk with a credit card if convenient. Always have more than one form of payment. Always also have either a visa or master card on hand. A discover card is great as well since they take these. Be confident and show show confidence, You are how you feel and no one will know your fears. Believe in yourself and visualize everything going smoothly. It is your chance to overcome your fear.
Anonymous
November 10th, 2021 2:18am
Start small. If you have a store, cafe, or otherwise place with cashiers that you frequent, try talking to the cashiers. By starting to form a relationship with the cashiers, it helps fade that anxiety. As you grow more comfortable, begin talking to cashiers at other places besides those you go to often. If you continue to practice, it gets easier. The phrase “fake it till you make it” definitely applies here; if you fake confidence, it will begin to become reality. After a while, you can overcome your fear of cashiers through practicing talking with cashiers and practicing confidence.
globalCandy1795
November 24th, 2021 7:56pm
Understand that they are ordinary people just like you and try to approach them the same way you would like to be approached if it was the other way around, from there try make light hearted small talk as you are paying for your item to make both of you comfortable with each other and afterwards you will feel a lot more confident with talking to them and if that doesn’t work try to practice your social skills with your friends or family and maybe that might help you to build the confidence to talk to a cashier.
Robynni
December 20th, 2021 11:14pm
With having such a specific fear, and knowing where your trigger lies, perhaps gradual exposure could be something you may consider. Gradual exposure is a technique of using small steps in building up to a goal of facing your fear. Perhaps, one day, you may simply walk to the front of a store. You could repeat this first step until you find it easier, and then next time take a step into the store. By gradually taking these steps you would be increasing your comfort zone, more than you think. In the end, perhaps you may feel you'd like to try and buy something, which would be the goal. This, of course, is simply an idea for you. Perhaps you could tailor this to your specific situation, if you feel it would suit you.
AutumnNight4
January 5th, 2022 4:27am
Be polite to them and they will love you. Cashiers are just people trying to make a living. They deal with lots of different people throughout the day, and some of those people can be inconsiderate or straight up rude. Occasionally, they'll be dealing with people wanting an argument. Point being, they just want to get through their work day and aren't out to hurt you or judge you. A quick "Hello" or "Thanks" is usually enough to suffice. If that makes you nervous, it might help to practice with a friend or family member first - tag along with them so you aren't alone to start off with.
Vithleem
January 13th, 2022 6:49pm
Even though some cashiers want to be really quick in what they do, making you feel a kind of fear, remember that they don't have any personal problems with you. They just want to facilitate as many clients as possible. They also might feel tired and as a result they can appear a bit aggressive to you, but again this isn't really your fault. Keep that in mind everytime the feeling of fear approaches you. If you still can't overcome it, you can try to visit smaller shops at first, or go to the supermarket when there are not many clients inside, because this means that cashiers are likely to be calmer than usual.
Anonymous
February 5th, 2022 11:44pm
Honestly, as a cashier myself, we're equally as scared of customers as they are us. The best way to get over the fear of us is to approach - if you have to - with a smile and we will instantly be in a better mood, because we've likely had rude customers already. Walking up openly and smiling makes us relax a little and we will be much more pleasurable to work with. I understand the fear, but theres nothing to be scared of if you are a friendly and understanding person. You got this, just relax and slap a smile on and everything will be perfectly okay. Eventually, it'll get easier. Have courage.
lovelyHope20
February 18th, 2022 3:45pm
That must be a complicated fear to have! There are many ways to overcome fears, but the one I know to be successful for many is exposure, but done in a very slow manner. At first you might need to figure out where your fears are coming from and if there are specific parts that your fears are focused on. Start to work on the parts that you are not afraid of. Like, going to a store and not buying anything so you can avoid the actual cashier part. Or maybe the actual person is scary, use a self checkout. After that, you can talk to someone who does this job. Not while they are at their job, at first not even about their job. After that you can roleplay. Again, first do the stuff that is close to, but not the actual scary part and work up to that. After that you might understand cashiers better and what you know is often not as scary. The next step is actually dong the exposure. Go to a store you like.. Maybe with a cashier you already know. Write out a script if that helps you, and then go for it. Always remember that cashiers are also people and will probably be focused on their own stuff because that is how people work.
Anonymous
March 19th, 2022 11:38pm
It sounds like you are anxious about talking to strangers! I would suggest seeing things in their perspective. If you were a cashier and you saw another person coming through the line, how would you feel about them? For me, this quells my worries and lets me see that they aren't judgmental. It's also a good idea to interact more with people you are unfamiliar with in your community! Talking to others will help you gauge your first impression as well as what they think of you. That way, you will be more confident when going through the cashier's line
YoursTrulyGuardianAngel
April 23rd, 2022 2:09pm
It will take time to overcome fear, so try to be patient with yourself. You might want to discuss the situation first with someone ( either someone from your family or your friends ). Through this talk you might discover when, where, why and/or how this fear started. Journaling about t can also really help a lot. You can also simultaniously use visualisation to picture yourself in a situation like that and once you feel ready you can start to expose yourself in those situations while in company of a person whom you trust ( each time for longer until you decide to do it on your own). Don't be hard on yourself, it will take take and ofcourse if you think you need more support you can always contact a professional.