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Heather225 profile picture
Forum Guideline Refresher: Listener Boundaries & Utilizing Member Accounts
by Heather225
Last post
 Monday
...See more Whether you are new to the community or a seasoned Listener, it’s always good to refresh ourselves on the guidelines that keep our platform safe. One topic that comes up often is Listener Boundaries (specifically Forum Guideline 7) and knowing when to use a Member account. The Golden Rule: Maintain the Listener Role When you are logged into your Listener account, your primary focus should be on giving support. If you are going through a tough time, need to vent, or are looking for emotional support for your own personal struggles, please switch over to your Member account. This ensures that anyone reaching out to a Listener is connecting with someone who is currently in the right headspace to help. ------------------------- Relating vs. Seeking Support It is totally natural to want to connect, but there is a clear line between empathizing with someone and accidentally reversing roles: * Okay (Relating): Briefly mentioning a past experience to validate a Member's feelings and show them they aren't alone. (e.g., "I hear you. When I dealt with anxiety, I felt really overwhelmed too.") * Not Okay (Seeking Support): Sharing your current struggles in a way that shifts the focus to you, which puts the Member in the uncomfortable position of having to comfort you. ------------------------- Keep Your Accounts Separate To protect everyone's boundaries, 7 Cups requires your Listener and Member identities to remain completely separate. * Please do not link your two accounts in your bio or username. * Avoid announcing, "I'm going to switch to my Member account now." Just log out and log back in! * Keeping these separate stops lines from blurring and prevents Members from feeling obligated to support a Listener they previously confided in. Listener Boundaries are enforced in Forum rule #7: "Users are expected to maintain a listener role if on a listener account. This includes not seeking emotional or personal support and following the expectations of a listener outlined in active listening. Please switch to a member account if necessary." Please note that violations of this guideline result in post removal. ------------------------- What About Listener Support? If you had a heavy chat and need to decompress about your listening experience, that is what Listener-only spaces, such as the Listener Support Room [https://www.7cups.com/chat/?c=2_2b554a18cf379d85bN8W7-fzi03rI51eauafmg], Peer Supporters [https://docs.google.com/forms/d/e/1FAIpQLSc2yFIiL6az6UEOc5LNqOOERpM7D0g8F49x0qjbIq7QwhJOBQ/viewform], and Mentors [https://www.7cups.com/listener/training/mentors/]are for! However, if you need to talk about your own real-life problems, please log into your Member account to get the dedicated support you deserve. Taking care of your own mental health is just as important as being there for others. By keeping these boundaries clear, we keep the community safe, organized, and supportive for everyone.
Hope profile picture
Follow us on social media!
by Hope
Last post
 Sunday
...See more Hi everyone, I hope you all are well. Did you know you can follow 7 Cups on your favorite social media platforms? Social media can be a mixed place, on one end we can find accounts/pages related to all of our favorite things but on the other hand, it can make us compare ourselves to others and sometimes interact with less than positive content. On our social media accounts, we share positive content focusing on inspirational quotes, the great things happening in our community, and what's up in the mental health world with a little fun in between. Our aim is to provide you with content that is good for your mental health. Following 7Cups social media accounts not only makes a positive impact on your feed, but it also helps us reach more people. More people can know about our platform and can benefit from our mission. That's quite a win, win if you ask me! To acknowledge and show our appreciation for the support you show you and us! Everyone who follows the following social media accounts will receive the ‘Super Supporter badge' Instagram - @7Cups [https://www.instagram.com/7cups/] Twitter - @7Cups [https://twitter.com/7cups] & @7CupsTeen [https://twitter.com/7CupsTeen] Facebook - 7CupsOfTea [https://www.facebook.com/7CupsOfTea/] Youtube - 7 Cups of Tea [https://www.youtube.com/channel/UCYsco2bYgzQzUsLnaO899Qg] LinkedIn - 7-cups [https://www.linkedin.com/company/7-cups] You can also follow 7 Cups Academy on LinkedIn! 7-cups-academy [https://www.linkedin.com/company/7-cups-academy/] Step 1) Hit follow! (We understand that not everyone has accounts on all social media platforms so you can follow the ones that you have accounts on) Step 2) Reply to this thread and let us know that you have followed us!
Hope profile picture
7 Cups for the searching soul book - Read and review to get a badge!
by Hope
Last post
 September 2nd
...See more Hi everyone, I hope you are doing well. Some of you may be aware that we have our very own book! It's called the 7 Cups for the searching soul. There is even a training /self-help guide based on the same book. The book focuses on helping you understand your behavior better, provide you with tips and tricks to grow as a person, and provides in-depth information about how our platforms can support you with your journey of growth. We encourage everyone to read the book and reflect on its contents. The admin team and I have read the book and we have really enjoyed the overall experience. You can download your copy of the book on Amazon for free here [https://www.amazon.com/7-Cups-Searching-Soul-7Cups-ebook/dp/B01BFWMCXY] * Please note that the book is available in the following Amazon marketplaces: United States, United Kingdom, Canada, India, Mexico, Brazil, Germany, Japan, Spain, France, Italy, Australia, and the Netherlands. Don't see your country listed? We've got you covered! Please find PDF and MOBI versions here [https://www.smashwords.com/books/view/611898]. To get the Soul Searcher badge please follow the following steps: Download the e-book from Amazon (if your country provides it) or use the second link and read it. Leave us a review on Amazon [https://www.amazon.com/7-Cups-Searching-Soul-7Cups-ebook/dp/B01BFWMCXY] or Good reads [https://www.goodreads.com/book/show/28930126-7-cups-for-the-searching-soul?from_search=true&from_srp=true&qid=465CcxbNjk&rank=1]. Respond to this thread, let us know you did step 1 & 2 and tell us what were your favourite bits! We will appreciate your support in downloading and reviewing the book as more downloads/reviews help us reach and support more people.
AffyAvo profile picture
Forum Post Count
by AffyAvo
Last post
 September 10th
...See more How long does it take for a forum post to appear on someone's stats on their profile?
lilredwbigmouth profile picture
mothers of baby born sleeping forum
by lilredwbigmouth
Last post
 August 19th
...See more theres not many good places to talk about your loss
BrokenUmbrella123 profile picture
A Family Group Chat
by BrokenUmbrella123
Last post
 June 8th
...See more I'd love there to be a group chat for those with difficult family situations, or who struggle being open with their family. As a young person, I'd love to have support and advice from other young people on responding to family.
Heather225 profile picture
A Note About Duplicate and Multiple Forum Posts
by Heather225
Last post
 May 19th
...See more Hello, community! We want to ensure that everyone who posts in our forums receives the best possible support and visibility for their topics. To help us maintain a supportive and effective environment, I'd like to share an important reminder regarding post visibility and forum guidelines. Sometimes, when seeking support, it can be tempting to create multiple threads about the same topic across different forums, or multiple posts within the same forum. However, a saturation of posts on the same issue actually lessens your chances of being seen. It can overwhelm the feeds, making it harder for your peers to interact with your posts. It also falls under our spam guidelines and may be removed To get the most meaningful responses, I advise everyone to: • Check the forum categories before submitting a new post. • Choose the one single space that feels most relevant to your specific topic or issue. By keeping your thoughts and conversations in one dedicated thread, you make it much easier for others to follow your story, offer consistent support, and keep our community spaces organized for everyone. You can review our forum directory on the left side of this page: https://www.7cups.com/community/ [https://www.7cups.com/community/] ------------------------- If you're new or need a refresher, check out our forum guidelines [https://www.7cups.com/community-guidelines/Forum-Guidelines-3c989621981b4b6db6c722d76274b058]. If you have any questions or concerns, please send an email to forum@7cups.com
7Bear7 profile picture
I was mentioned but can't access?
by 7Bear7
Last post
 May 16th
...See more Not sure if this is the right place to ask but it said questions and answers so if it's not please point me in the right direction Anyone know why it says I was mentioned in a form post but it says "access denied" "you do have access to the requested resource" Pictures below for reference 
AffyAvo profile picture
End Request Link
by AffyAvo
Last post
 February 22nd
...See more Does anyone have the link to end a chat request? It works for both GRs and personal requests. The auto-popup hasn't come up in 15 minutes. 
trueconfidant123 profile picture
Suggestion For A Beauty & Wellness Community
by trueconfidant123
Last post
 June 5th, 2025
...See more I have observed that a few of my peers are interested in engaging in discussions on Beauty & Wellness in the forums. I was wondering if its factually possible to create a community dedicated to the same, given if we receive a positive response from our fellow cupsers.  Looking forward to hearing from you all. Thank you. Tagging @GlenM @Heather225
exuberantBlackberry9105 profile picture
Why do some forum posts automatically get minimized?
by exuberantBlackberry9105
Last post
 August 29th, 2024
...See more Hey, I have a bit of a question. I've noticed that sometimes certain forum posts automatically get minimized. I wonder why this happens because I find that this is a bit annoying if it happens in the middle of a conversation. Also, is this meant to happen this way or is it a bug? Any idea, anybody?
username8220 profile picture
New here, is there something I'm missing about the chatting feature?
by username8220
Last post
 June 20th, 2024
...See more I tried to talk to two different people. The first stopped replying and I'm pretty sure they went offline. The second time, the same exact thing happened. Is there something I'm supposed to be doing or some etiquette I'm not aware of? 
ImpudentIncognito profile picture
Help: "Uh oh! An error was encountered saving your post. (Code 064)"
by ImpudentIncognito
Last post
 June 16th, 2024
...See more Hello, I was recently trying to post, when I received this error: Is it a formatting error or a character limit error? Could you please advise? Thank you, -Cog
RarelyCharlie profile picture
Tea & Cake — Compiling automated taglists
by RarelyCharlie
Last post
 April 15th, 2024
...See more This feature can compile an auto-updating taglist so you can copy and use the latest list. To enable Tea & Cake in your web browser, first you must have Tampermonkey [https://www.tampermonkey.net/] installed. Most desktop and laptop browsers can install Tampermonkey, and also some on Android (for example, Kiwi [https://kiwibrowser.com/]). But apps and Apple iOS devices do not support it. Next, install the Tea & Cake script [https://greasyfork.org/en/scripts/454925-7-cups-tea-cake]. (If Tampermonkey is working, you should see a green Install button there.) Then go to your Listener Settings [https://www.7cups.com/listener/editAccount.php] or Member Settings [https://www.7cups.com/member/editAccount.php] page, and check the box "Compile taglists". This setting autosaves, unlike the rest of that page. In any taglist control thread, press the "Compile the taglist" button (beside the subscribe button at the bottom of the original post). To provide feedback on this feature, please reply in this forum thread or message me. For more information on automated taglists, see: Manage taglists [https://rarelycharlie.github.io/howto/taglist] Charlie
Optimisticempath profile picture
idk what to title this but techy help needed I think?
by Optimisticempath
Last post
 February 6th, 2024
...See more could someone please tell if there's a way to make the therapy discount something alert or message idk what it is to go away pleaee?? it appears on the top of the chat list and i dont want to see it...  😔😔

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