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Heather225 profile picture
Important Update: Forum Email Transition & Contact Inquiries
by Heather225
Last post
 2 days ago
...See more Hi, everyone! To improve our workflow and ensure we answer your requests as quickly and efficiently as possible, we've retired the forum@7cups.com email address. Moving forward, we are directing correspondence regarding forum actions and reports to the community@7cups.com inbox (also known as the Helpdesk). [https://help.7cups.com/hc/en-us/requests/new] You can reach out to community@7cups.com for: * Forum actions, reports, and questions regarding moderation or edits * Requests to edit, move, or delete threads For questions about forum roles and leadership, please contact our Forum Ambassador: @tommy [http://7cups.com/@tommy]
Hope profile picture
7 Cups for the searching soul book - Read and review to get a badge!
by Hope
Last post
 October 23rd
...See more Hi everyone, I hope you are doing well. Some of you may be aware that we have our very own book! It's called the 7 Cups for the searching soul. There is even a training /self-help guide based on the same book. The book focuses on helping you understand your behavior better, provide you with tips and tricks to grow as a person, and provides in-depth information about how our platforms can support you with your journey of growth. We encourage everyone to read the book and reflect on its contents. The admin team and I have read the book and we have really enjoyed the overall experience. You can download your copy of the book on Amazon for free here [https://www.amazon.com/7-Cups-Searching-Soul-7Cups-ebook/dp/B01BFWMCXY] * Please note that the book is available in the following Amazon marketplaces: United States, United Kingdom, Canada, India, Mexico, Brazil, Germany, Japan, Spain, France, Italy, Australia, and the Netherlands. Don't see your country listed? We've got you covered! Please find PDF and MOBI versions here [https://www.smashwords.com/books/view/611898]. To get the Soul Searcher badge please follow the following steps: Download the e-book from Amazon (if your country provides it) or use the second link and read it. Leave us a review on Amazon [https://www.amazon.com/7-Cups-Searching-Soul-7Cups-ebook/dp/B01BFWMCXY] or Good reads [https://www.goodreads.com/book/show/28930126-7-cups-for-the-searching-soul?from_search=true&from_srp=true&qid=465CcxbNjk&rank=1]. Respond to this thread, let us know you did step 1 & 2 and tell us what were your favourite bits! We will appreciate your support in downloading and reviewing the book as more downloads/reviews help us reach and support more people.
Heather225 profile picture
Updated Community Roster & Support Resources (2026)
by Heather225
Last post
 October 18th
...See more Hello, Cupsers! Whether you have a question, need to report an issue, or just aren't sure where to turn, here is a quick guide to our key team contacts, support channels, and resources: Community Admin Team Me: Head of Community (see limited hours post) [https://www.7cups.com/forum/siteupdates/HsHangout_1970/Anupdateonmyscheduleandgettingthesupportyouneed_382330/] @SoulfullyAButterfly - Head of Content/Product Team Member: Queries and Platform Support for all site projects/features @Hope: Dean of the Academy [https://www.7cups.com/academy/] @Bookworm4: ATL Program & Teen Safety The Ambassador Team The Ambassadors are volunteer leaders who represent our highest level of commitment to the 7 Cups mission. Each one oversees a crucial function on 7 Cups. The two Ambassadors below have made themselves available for general questions if an Admin is not around: @AnnaSilverberg - Quality Ambassador (QM and Listener Coaching Team)  @Rebekah - Safety Ambassador (Safety Awareness Team)  You can view the rest of our Ambassador Team roster here: Ambassador Team Availability Updates [https://www.7cups.com/forum/siteupdates/General_2444/AmbassadorTeamAvailabilityUpdates2026_381757/].  The Help Desk The Help Center [https://help.7cups.com/hc/en-us] is our central intake for all site reports and inquiries. Please use the Help Desk [https://help.7cups.com/hc/en-us/requests/new] for: * Investigation requests, behavioral reports, safety concerns * Feedback/suggestions (community, site, etc.) * Any questions! Account Reviews Form If your account has been unexpectedly deactivated, submit your name to the Account Reviews form [https://docs.google.com/forms/d/e/1FAIpQLScqva6u9GVllcKFBro2ZOg2tugEknrU8cMoi__JJClisFZzJw/viewform]. I hope this information empowers you to navigate the community with confidence. Thank you for being such an important part of our Cups family and looking out for one another! ------------------------- If you're getting value out of 7 Cups, please consider donating to keep our community going. Back us here. [https://www.7cups.com/back-us/] 💙
Heather225 profile picture
Forum Guideline Clarification: Language Inclusivity
by Heather225
Last post
 April 15th
...See more Hello everyone, We are a global community, and we are lucky to be able to welcome folks from all parts of the world and all languages. Starting today, we are making a move to a more inclusive environment to better accommodate our global user base: forum posts in other languages are now officially allowed. Forums operate asynchronously, which gives both our community members and our moderation team the time to use external translation tools. Going forward, you may post in the language of your choice. In doing so, we ask that you also include an English translation with your post. Google Translate is a great, quick option: https://translate.google.com/ What about live chat rooms? Please note that this rule change applies only to the forums. Forums operate asynchronously, which gives both our community members and our moderation team the time to use external translation tools. Our group rooms will still use English only. Chat rooms move quickly, and keeping a single language there is essential so that everyone present can be included in fast-paced, real-time conversations. Thank you for helping us embrace diversity and grow and adapt into a more welcoming community for everyone. ------------------------- Keep in mind all posts must still abide by the Forum Guidelines. Please do not flag the content unless you speak the language or use an accurate translator.
Heather225 profile picture
Community Reflections: Guidelines for the One Line Everyday Journal
by Heather225
Last post
 April 10th
...See more (Please see this document if the text below isn't readable.) [https://docs.google.com/document/d/1NFDfxmr5OdCfjgnX7tiiFdVQ8pRaekqh80VlrKLndVI/edit?tab=t.0] Hi everyone, The One Line a Day Journal has become a vital part of our daily routine here at 7 Cups. It is a space where we can pause, check in with ourselves, and offer silent support to one another. To ensure the Community Reflections feed remains a safe and healing environment for everyone, we are sharing this updated set of guidelines for public journal entries. Please keep these in mind when you choose to make your daily line public: 1. Safety and Crisis Support The public feed is intended for daily reflection and emotional processing. For the safety of the entire community, please do not post content regarding active self-harm, suicidal ideation, or graphic trauma. If you are in crisis, please reach out to a professional or a dedicated crisis service immediately.  2. Protecting Your Privacy To maintain your safety and the safety of others, do not share personally identifiable information in public entries. This includes: * Full names or addresses * Phone numbers or email addresses * Social media handles or external links 3. English Only Space To ensure our moderation team can effectively maintain safety and support for everyone, all public journal entries must be written in English. This is the same rule adapted from our forums and group rooms. If you prefer to journal in another language, please keep those entries set to "private." 4. Religious Topics We recognize that for many, faith is a vital part of emotional wellness and daily reflection. Because our community is wonderfully diverse, religious topics can sometimes unintentionally make others feel excluded. To ensure the public feed remains a neutral, unifying space for quiet connection, please keep religious or spiritual reflections out of your public entries. We encourage you to continue using the journal for these deeply personal reflections by switching them to the "private" setting. For open, public discussions regarding faith, please visit our Religion & Spirituality forum [https://www.7cups.com/forum/religion/]. 5. General Community Standards All public journal entries must align with our site-wide standards. This means no medical advice, no promotional content or spam, and no language that is harmful, judgmental, or exclusionary. You can find our full, detailed guidelines here: 7 Cups Forum Guidelines [https://www.7cups.com/community-guidelines/Forum-Guidelines-3c989621981b4b6db6c722d76274b058] & Community Guidelines [https://www.7cups.com/community-guidelines/] 6. Listener Boundaries and Role Integrity For our Listeners using this feature: please remember that your public reflections must align with your role. Any public entry that could be viewed as crossing the listener role (such as sharing confidential information, venting about members, or undermining professional boundaries) is strictly prohibited. Your public presence should reflect the same standards of trust and safety expected in the chat rooms. The One Line a Day feature is designed for quiet connection. While other members cannot comment on your public entries, they can "heart" them to show you are heard. We encourage you to use this feature to offer validation and kindness to your fellow community members. For a refresher on how the feature works, including how to toggle entries between private and public, you can visit the original announcement here: One Line a Day Journal Feature [https://www.7cups.com/forum/siteupdates/General_2444/OneLineaDayJournalFeature_349548/] Thank you for continuing to make this space a source of light and reflection! ------------------------- * To report posts in violation of guidelines, please send a report with the name and date of the entry to our Helpdesk: https://help.7cups.com/hc/en-us/requests/new [https://help.7cups.com/hc/en-us/requests/new] * If you are a long-term leader in good standing interested in helping moderate, contact Heather225.

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